Campanile Hotel - Birmingham, Birmingham

Aston Locks, Chester Street, Birmingham, B6 4BE

 

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2

This contemporary, canal side hotel provides comfortable and convenient accommodation within easy reach of the NEC, ICC and the city centre. With an on... more

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£ Rooms from £48 (≈ $85) per night
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8/10 Overall rating

Category Average Rating
8/10 Check-in process
8/10 Your room
8/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
7/10 Performance of staff
8/10 Overall experience
8/10 Overall value for money
  • 8/10 Margaret ( Mature couple) 

    from Bath , GB  on  September 29, 2008

    "Fine apart from the breakfast. It is necessary to put a cooked breakfast on a hot plate and to keep everything warm while cooking the eggs which should be done at the last minute. I advise getting a new cook if he/she does not know not know these very simple rules." (107165303)

    We like the hotel for its convenience and position on the canal. We also like the 'International' flavour with staff from overseas. Everyone was helpful and friendly

    Breakfast. We asked friends to join us for breakfast ( as we did last year). My breakfast came immediately. The plate was cold, the scrambled eggs ( which I did not order) were cold. I quickly ate the fried egg. The cold bacon did not matter - it was excelllent. The other three in the party reported cold plates, lukewarm beans and cold scrambled eggs. Nobody ordered scrambled eggs. Also we were told that the hash browns were not available.

  • 9/10 Anonymous ( Same sex couple) 

    on  September 29, 2008

    "Good -- would (indeed will) definitely return!" (107197582)

    Nice location; a certain French quality to the food

    For a business-oriented hotel in the UK's second city, it was a little surprising to find that bars, restaurants and -- worst of all -- room service didn't cater for late arrivals

  • 8/10 Nigel ( Solo business traveller) 

    from Haslemere , GB  on  September 23, 2008

    "Good" (107140126)

    The rooms were Clean and Tidy. The staff were very helpfull Parking was safe and secure. Breakfast was good value for money with a wide choice of menue

    Just an observation, the passages are looking a little tyred and could do with a re paint.

  • 8/10 ( Solo business traveller) 

    from London , GB  on  September 22, 2008

    "I will use you again" (107195908)

    perfectly adequate and a strong price/quality offering

  • 8/10 Tim ( Solo business traveller) 

    from Eastleigh , GB  on  September 1, 2008

    Great value for money

    Bathroom light not working... bit tricky shaving & Showering

  • 8/10 Anonymous ( Family with young children) 

    on  August 29, 2008

    "Very relaxing and just what was needed - thank you" (107218647)

    My sister and I enjoyed speaking to the young and friendly staff of many nationalities and were made to feel very welcome

    The evening meal was disappointing (compared with the previous visit). Perhaps the chef was on holiday ? Both the duck and the salmon could have profited from a sauce and the very rich (and delicious) potato dish served with the duck would have been more appropriate to the salmon

  • 10/10 Anonymous ( Young couple) 

    on  August 26, 2008

    "I was happy with the standard of the hotel and the price and would be happy to book with them again in the future." (107202014)

    The hotel was very clean and very quiet and peaceful and excellent value for money.

    There wasn't any bad points.

  • 8/10 Anonymous ( Same sex couple) 

    on  August 24, 2008

    "Found the stay adequate but when needing ironing facilitates were told we would have to collect it from Reception - it would have been better if a member of staff could have delivered the equipment. Also in the eating area staff where not always sure of the price of the food. All in all it was a pleasant experience." (107247854)

    0

  • 7/10 Anonymous ( Group of work colleagues) 

    on  August 18, 2008

    "Fine for one-night and cheaper than staying in the centre of town" (107225933)

    Room (canal side) was warm and quiet

    Room was a bit tired and needed a lick of paint, bathroom usuable but a bit shabby

  • 7/10 Anonymous ( Young couple) 

    on  August 13, 2008

    "For the price, no real complaints. But for a few pounds more (and sometimes up to £4 less)one can stay at holiday inn express...and have breakfast included in the price!" (107133037)

    Relatively clean, comfortable and well priced.

    Small room, small TV, dated bathroom and worst of all, a bed that was on wheels and kept moving!

  • 7/10 Anonymous ( Family with older children) 

    on  August 12, 2008

    "I wouldn't stay again on a Saturday night as the hotel seems to cater for the customers who are using the suites for parties, wedding receptions etc, and the loud music was a problem" (107225575)

    clean, room good quality for money

    loud music from a wedding reception Had to ask twice to get the music turned down as it was easily heard in the room

  • 4/10 Claire ( Young couple) 

    from Codnor , GB  on  August 5, 2008

    "For workmen who need a cheap place for a few nights this hotel wold be OK, anyone else I would advise against it and try something a little more upmarket!" (107287147)

    Secure parking

    Location is poor being on the edge of an industrial area and low grade housing adjacent! Reception understaffed and our check-in was interrupted 3 times by the receptionist having to attend to other things. Bedrooms look very tired in need of a complete face-lift, shower head was broken, mould growing around bath, overall bedroom furnishings are basic. The hotel is used for weddings and the night of our stay was extremely noisy. Food was fair at best!

  • 6/10 Anonymous ( Solo business traveller) 

    on  April 26, 2008

    "I had previously used the Hotel frequently, but not for around 3 years. Was surprised to see how basic the rooms looked now. The whole hotel looked a bit tired and in need of a facelift. The staff were very friendly and efficient and the restaurant menu choice good. Don't think I would use the hotel again until it has been modernised. Sorry." (97722338)

    Restaurant menu. Good choice and good food. Thanks. Proximity to office I was visiting.

    The rooms. Adequate but very basic and a bit dated.

    1 of 1 people found this review helpful:

  • 7/10 Tracey ( Young couple) 

    from Hove , GB  on  August 4, 2008

    "Ok, but nothing like we imagined from the image used on the web site which makes it look like an idyllic location with a small quiet hotel by a flowing canal!! Very clever!!" (107221700)

    Staff were very helpful, especially at helping us order some take away food, which we were allowed to have in our room which was good saving us having to go out again.

    room decor is very dated and could do with a make over. . .very tired and horrible colours!

  • 9/10 Colin ( Young couple) 

    from Lowestoft , GB  on  April 22, 2008

    "was a plesent stay at a nice hotel friendly well priced and clean" (97727490)

    clean nice size rooms reasonable priced

    long way from city centre

    1 of 1 people found this review helpful:

  • 8/10 Nicole ( Mature couple) 

    from Bruges , BE  on  July 31, 2008

    For me everything was Ok. We were cyclists and needed a good bed and shower and meal.

  • 9/10 Anonymous ( Mature couple) 

    on  July 30, 2008

    "Great except for the heat in the room." (108001384)

    Comfortable bed, brilliant shower, good food and service.

    Boiling hot in the room - only a small window to open. Luckily we brought a fan or would have been awake all night. Noise from building works opposite. Added to the noise from our fan, almost impossible to sleep a decent amount.

  • 10/10 Mavis ( Mature couple) 

    from Hexham , GB  on  July 15, 2008

    "Felt relaxed in the morning and will definitely book a Campanile Hotel again" (108007859)

    Great Welcome, Super quiet , dark room great for sleeping, Wonderful breakfast. Well situated too.

  • 8/10 Nigel ( Solo business traveller) 

    from Haslemere , GB  on  July 15, 2008

    "Over all it was of a good standard and I would stay again at a Campanile in the UK as I do when I am in France" (108070679)

    The Staff, and Breakfast were Excellant,

    The Bathroom was the only poor point the Grouting arround the bath was not up to standard with na lot of Black fungi stanes. The Tap on the wash basen was not very good, difficult to regulate to grt Hot water

  • 8/10 Tim ( Mature couple) 

    from Leeds , GB  on  April 10, 2008

    "What a waste to change all the towels on the second day - scarcely used. Generally we knew all we needed to before booking; the directions were clear, and it was good to have plenty of parking. We only had breakfast in the hotel, as we were out with friends and relatives for other meals, but we thought that the breakfast was extremely good, and much enjoyed that each morning. Some of the staff were a little unsure in English, but it was nice to be able to chat to them in French (as far as I was able!)" (97497533)

    View of canal

    Wardrobe - no door. Paucity of shelving/storage. Room adequate, but quite small - no room for a decent chair, for example.

    1 of 1 people found this review helpful:

  • 6/10 Kelley ( Solo business traveller) 

    from London , GB  on  July 11, 2008

    The service, in particular the receptionist Rebecca and the waiter Merek (spelling?) were wonderful. Both were courteous, helpful and very friendly.

    The room was outdated and fairly dingy/dirty.

  • 6/10 Anonymous ( Group of adult friends) 

    on  April 9, 2008

    "Did not compare favourably with similar chains such as Premier Inn, Travel Inn as room as much smaller than those provided by these chains." (97202904)

    Very small and basis room

    1 of 1 people found this review helpful:

  • 5/10 Derek ( Solo business traveller) 

    from Linlithgow , GB  on  June 21, 2008

    "As a busy business traveller arriving at 9pm at a hotel regularly, I need a more dependable booking system than this where when I book a non smoking room i get one." (99602496)

    Comfortable bed

    I required a non smoking room and was allocated to a smoking one. I was barely able to breathe by the morning. Hotels that cannot meet the basic health ans afety requirements of their guests should not be included on Actiove hotels lists. I will think twice about using Active Hotels again for this reason.

  • 3/10 Anonymous ( Solo business traveller) 

    on  April 5, 2008

    Nothing much

    Room was freezing. Food overpriced. Service poor.

    1 of 1 people found this review helpful:

  • 2/10 Anonymous ( Solo leisure traveller) 

    on  March 31, 2008

    The reception was not very helpful. The room was very cold and it took a long time for someone to sort it out. The staff tried to charge me for a breakfast that i did not eat despite of telling them that i did not have any.

    2 of 2 people found this review helpful:

  • 6/10 Reg ( Mature couple) 

    from Corby , GB  on  June 7, 2008

    "ok for short stay" (97357664)

  • 9/10 Peter ( Young couple) 

    from Stockton-on-tees , GB  on  April 3, 2008

    peaceful with the canal running behind and easy access to the local towns and not far from the city centre

    1 of 1 people found this review helpful:

  • 7/10 Chris ( Young couple) 

    from Newhaven , GB  on  May 30, 2008

    Quite central

    Cleaner taking my wash bag accidently and losing it but i sorted out the matter with the management.

  • 8/10 Anonymous ( Mature couple) 

    on  April 1, 2008

    "Good place/location to stay and good value at £44 for the 2 of us" (97031990)

    Easy to find and good location (if you like walking canals into centre - like we do). Plenty of car parkiing. Easy check in and very pleasent staff

    Room clean but in need of some refurbishment

    1 of 1 people found this review helpful:

  • 10/10 Catherine ( Other) 

    from Manchester , GB  on  May 29, 2008

    "We were a group of 6 adults over 30 staying overnight, it was a little noisy the early hours which isn't normally a problem, however we all had to get up early to be at the race track, Birmingham Wheels. The close location to the track, fantastic breakfast and friendly staff made up for it. It was overall a great weekend and a hotel which we hope to be staying in again." (97857970)

    It was very clean and well decorated.

    A little noisy the night I stayed.

  • 7/10 Anonymous ( Same sex couple) 

    on  May 28, 2008

    "The general hotel and room were veru ggod and a pleasant stay." (97816320)

    good customer service from all staff. very good clean room with good tea/coffee facilities. overall the hotel and room was a pleasant experience and goo value for money when booking online.

    the room hairdryer was not working. the 2 over head bed lamps (lights) were not working. it would be good to place a door lock on the bathroom door for privacy. breakfast should be included with the booking of a room.

  • 7/10 Wendy ( Mature couple) 

    from Felixstowe , GB  on  March 26, 2008

    "this hotel is good value for money but the decor a little tired Ideal for just an overnight stop" (97789272)

    the situation next to a canal & lock was very good with plenty of car parking facilities

    the coffee in the room was amazingly bad

    1 of 1 people found this review helpful:

  • 4/10 Anonymous ( Young couple) 

    on  May 26, 2008

    Location was good for Birimingham Centre

    The bedroom was obviously refurbished but still old and plain. The Bathroom spelt awful (of urine) and the flush on the toilet was broken. The bed was uncomfortable and the hotel was noisy most of the night with people coming and going.

  • 7/10 Anonymous ( Other) 

    on  March 16, 2008

    "The staff were very pleasant and helpful even though they were very busy and I'm assuming shortstaffed in the restaurant. Admittedly dissapointed that the bar shut at 11pm after all it is a hotel" (97013393)

    The rooms were quite small but enough for what we needed though very noisey.

    1 of 1 people found this review helpful:

  • 9/10 Anonymous ( Solo business traveller) 

    on  May 16, 2008

    "Perfect hotel at a very good price for what I wnated it for." (97917364)

    It was within easy reach by taxie from the NEC

    I went for a walk around 9.00 pm, and felt it was very isolated area to be walking.There were no shops within the area I walked but I did not ask if there were any shops arounf there may have been. The grouting in the bathroom tiles could do with a clean.

  • 5/10 Mark ( Solo leisure traveller) 

    from Aldershot , GB  on  March 13, 2008

    "This could have been a nice hotel, but was so dull, magnolia everywhere. Staff were disinterested, and didn't care. no late check-in." (97586300)

    Clean

    Hotel was dull, staff didn't care. bit expensive for what was on offer.

    1 of 1 people found this review helpful:

  • 3/10 Anonymous ( Other) 

    on  March 10, 2008

    "Poor for the price." (97665627)

    The room was not clean, hair in the bath and sink, filthy bathroom floor, marked and grubby walls throughout. The staff were aloof and not at all welcoming. One of the public areas was blue with cigarette smoke. Each morning we were woken by slamming doors and chambermaids shouted conversation.

    1 of 1 people found this review helpful:

  • 8/10 Anonymous ( Family with older children) 

    on  April 20, 2008

    "For an overnight stay this was perfect" (97334032)

    Wanted a value room for the night and got it.

    N/A

  • 9/10 Anonymous ( Group of work colleagues) 

    on  April 19, 2008

    Convenient overall

    small bath

  • 7/10 Anonymous ( Mature couple) 

    on  September 15, 2008

    Not enough towels !!!

    0 of 1 people found this review helpful:

  • 8/10 Paul ( Solo business traveller) 

    from Dysart , GB  on  April 5, 2008

    Good clean hotel close to all facilities. Easy check in process & helpful staff.

  • 8/10 Nigel ( Solo business traveller) 

    from Melksham , GB  on  April 5, 2008

    Simple adequate room fascilities no fuss. Excellent staff behavour across the board a comfortable stay.

    nothing. For what I was paying, It met expectations.

  • 9/10 Dean ( Group of adult friends) 

    from Co tipperary , IE  on  April 1, 2008

    It was a good location and the rooms were nice

    No dislikes

  • 9/10 Anonymous ( Mature couple) 

    on  March 13, 2008

    Clean and the receptionist sorted an extra bed for us. I did put a message on the e-mail booking but that was not read.

  • 9/10 Ca ( Family with young children) 

    from Catton , GB  on  March 13, 2008

    "Food excellent by Kumon & all.Table service friendly & efficient.Taxis cheap and quick.Friendly atmosphere." (97320303)

    Loads of hot water !! Beds comfy!!Had great view over canal.

    Sink tap not working properly.

  • 10/10 Anonymous ( Solo leisure traveller) 

    on  March 12, 2008

    clean and comfortable

    nothing

  • 9/10 Neil ( Young couple) 

    from Plymouth , GB  on  March 5, 2008

    "Staff generally friendly despite a lack of them sometimes so had to go down to reception area rather than have room-service sort things, but helpful and informative face to face. Not much in the hotel's surrounding area but very close drive into town via the numbers 14 and 66 buses so did not have to fork out for expensive taxi journies. Lovely meal cooked by the in-house chef for less than cost of eating out. Room well maintained and all facilities fine." (97217325)

    Predominantly friendly staff, superb meal cooked in restaurant for cheaper than if we had eaten out, room nice with all facilities working and adaquate.

    Shortage of staff resulting in long waits on occasions when being served and dealt with at reception. One person doing check-in's so no-one available for room service.

  • 9/10 Daniel ( Family with young children) 

    from Plymouth , GB  on  March 5, 2008

    "A hotel that offered excellent value for money. The attitude of the staff was excellent, nothing was too much trouble for them and they were always pleasant and polite. The meals are also of a high standard and excellent value for money." (97513582)

    The room was of a reasonable size for two adults and a child and was very clean.

  • 9/10 Anonymous ( Mature couple) 

    on  March 5, 2008

    "The best value for money I have seen for a long time. Especially the breakfast." (97814657)

    It was right beside the canal. We walked along the canal into the centre of Birmingham.

  • 5/10 Nicola ( Young couple) 

    from Hartlepool , GB  on  March 4, 2008

    Breakfast choices

    The noisy room and the poor response from the staff, resulting in both of us not getting any sleep that night.

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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