Etap Birmingham Centre, Birmingham, West Midlands

Great Colmore Street, Birmingham, West Midlands, B15 2AP

Close to the centre, the hotel offers comfortable accommodation at great-value rates; all rooms can accommodate up to 3 people and each has an en suite shower a... more

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£ Rooms from £38 (≈ $70) per night
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8/10 Overall rating

Category Average Rating
8/10 Check-in process
8/10 Your room
9/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
7/10 Performance of staff
8/10 Overall experience
8/10 Overall value for money
  • 8/10 Joanne ( Young couple) 

    from South shields , GB  on  May 14, 2008

    Clean rooms, friendly staff, exellent value

    Car park full when we came back from concert and had to leave car on the side of the road

    1 of 1 people found this review helpful:

  • 7/10 Anonymous ( Solo business traveller) 

    on  January 26, 2008

    "The hotel was in a convenient position for our purposes. In the dark it was somewhat difficult to find and there were no visible signs directing you to the hotel or car park entrance. Extremely impersonal. Abox with no trimmings hence the price. Hotel was clean and staff helpful and efficient. Breakfast represented good value for money. Our bathroom/wet room was designed for a wheelchair user, but the water did not run away properly and if you then needed to return to the bathroom you would have got very wet feet." (97538392)

    Convenience and price for the area

    For some reason we were in a Disabled persons room. Very impersonal. Water in the wet room would not flow away so that after the shower and once dressed you could not re enter the bathroom. There was no television remote control

    5 of 5 people found this review helpful:

  • 6/10 Kevin ( Young couple) 

    from Northampton , GB  on  March 17, 2008

    me and my boyfriend needed a cheap room not far from the NIA for an overnight stay and this was the most value for money we found.the room had a comfortable bed and a lovely warm shower.

    would have preferred the shower/sink o be like an ensuite rather than actually in the bedroom but understood this as cheap price. only one electrcal socket meant couldnt charge phone/ straighten hair/ listen to music etc at the same time two or three sockets would have been ideal also tea/coffee making facilities would have been appreciated.

    1 of 1 people found this review helpful:

  • 10/10 Rachel ( Group of work colleagues) 

    from Southampton , GB  on  July 10, 2008

    "Superb and would definitely book with Etap again." (97139949)

    Location, parking, value for money, cleanliness

  • 8/10 David ( Solo business traveller) 

    from London , GB  on  July 7, 2008

    "ok" (97386032)

    convenient, reasonable

    poor decorative order, no remote for tv

  • 10/10 Anonymous ( Solo business traveller) 

    on  February 4, 2008

    "This is a very good value hotel, and the breakfast was particularly good value, if you are happy with cereals and toast, etc (for which most places charge you nearer £5)." (97234752)

    Clean and comfortable

    No kettle. £1.20 is very expensive for a cup of tea (especially considering you can drink as much as you like with your breakfast for £2.90!

    1 of 1 people found this review helpful:

  • 7/10 Jessica ( Solo business traveller) 

    from Newcastle upon tyne , GB  on  December 8, 2007

    "Maybe it should be made clear that there are no hot drinks facilities in the rooms in the information. A hand set for the tv might have been handy and at breakfast bananas would have been good to have with the cereal, or apricots/prunes." (97695227)

    It was clean, comfortable and basic, and it smelled fresh.

    A kettle to make a hot drink would have been welcome and also a mirror on the wall near to the plug for drying my hair.

    4 of 4 people found this review helpful:

  • 8/10 Anonymous ( Mature couple) 

    on  June 26, 2008

    "Basic room, but fair price, would only use for 1 night " (108075153)

    Clean & tidy

    Extremely small room

  • 8/10 Anonymous ( Mature couple) 

    on  June 15, 2008

    Etap, Birmingham was efficient and clean, and value for money. We would stay there again.

  • 8/10 Karena ( Other) 

    from Shrewsbury , GB  on  June 7, 2008

    "good" (97705756)

    Stayed in Etap in Europe loads of times familiar layout, cheap, good location

    no kettle

  • 7/10 Danny ( Group of adult friends) 

    from Huddersfield , GB  on  January 28, 2008

    "the hotel was over all a deal and the reception clean and fresh.free parking brilliant and protected. all i have to say is your management need to sort out room cleaners as the marks on the wall could of been removed with soap and water. a bit of pride in their work would of made the stay even better.i called friends who where in the area and they came to stay in the hotel when they saw it and the price." (97367723)

    the hotel reception was very clean.and the price was exellent.

    the walls in the room could do with a lick of paint and or a good clean. think that is down to the cleaners who should take more pride in there work.

    1 of 1 people found this review helpful:

  • 9/10 ( Solo leisure traveller) 

    from Shorwell , GB  on  May 11, 2008

    "Excellent value for money. Basic accommodation, but perfectly adequate for an overnight stay. Friendly and efficient staff." (97471178)

    Price

    No remote for TV!

  • 8/10 Linda ( Group of adult friends) 

    from Leeds , GB  on  November 21, 2007

    Clean rooms, Friendly staff, excellent value for money, availability of drinks and snacks being available at all times.

    The busy road, traffic kept us awake.

    3 of 3 people found this review helpful:

  • 8/10 Anonymous ( Same sex couple) 

    on  April 23, 2008

    "Very clean room with full working amenities. Friendly staff. Very security conscious with key card access." (97140394)

    Very clean and new. Minimal noise from other rooms or outside.

    No directions available.

  • 9/10 Anonymous ( Solo business traveller) 

    on  March 7, 2008

    no-frills experience delivered very well; quiet room

    nothing in particular; orange juice and apple juice supply empty (or maybe just difficult to operate)

  • 6/10 Anonymous ( Solo business traveller) 

    on  February 29, 2008

    The Staff were very helpful.

    The room was dirty and for a city centre location the facitities in rooms were too limited.

  • 8/10 John ( Mature couple) 

    from Horsham , GB  on  February 26, 2008

    "We enjoyed our stay, were treated courteously and would come again." (97431680)

    Fairly central. Quiet. Clean room (except as below). Gay-friendly.

    Room could do with a clean coat of emulsion paint.

  • 9/10 John ( Group of adult friends) 

    from Aberdeen , GB  on  December 2, 2007

    "When booking the rooms I could not believe the accomodation being offered for such a low price. No other Birmingham city centre hotel available on-line came close. Our first impression was good. The hotel is bright, clean and well staffed. My only complaint listed above was a small pin-prick in an otherwise excellent stay." (99284862)

    Hotel is well situated for the centre of Birmingham. Facilities although basic, are excellent. A simple breakfast but plenty of it. Snacks and drinks available 24hours at moderate cost.

    Rooms are fairly small. However this was no more than we expected. Although advertised for up to 3, I would not be comfortable with that number in the room, my being built for cumfort.

    1 of 1 people found this review helpful:

  • 7/10 Anonymous ( Mature couple) 

    on  February 21, 2008

    clean

    a bit small

  • 8/10 Julie ( Mature couple) 

    from Blackpool , GB  on  February 5, 2008

    "Basic en suite accommodation but very clean and comfortable. Excellent for the price. Just remember to take your own kettle etc if you like an early morning cuppa without leaving your room." (97047058)

  • 7/10 Mark ( Young couple) 

    from March , GB  on  November 19, 2007

    "enjoyed our stay got good nights sleep" (97273594)

    it was reasonably priced

    room not very nicely decorated made it look dirty but just needs touch up with some paint

    1 of 1 people found this review helpful:

  • 7/10 Anonymous ( Group of adult friends) 

    on  November 19, 2007

    "Room was very cold, and no heating facilities. Tap on sink not plumbed correctly turn to hot got cold water and vise versa. Facilities adequate for overnight stay, but not for longer." (97538339)

    it was clean and tidy. handy location to were train station so could get where needed

    Room was very cold, shower cubicle actually in room rather than in seperate bathroom or behind an actual door, had plastic door which could be seen through

    1 of 1 people found this review helpful:

  • 8/10 Anonymous ( Solo business traveller) 

    on  October 29, 2007

    "Good value" (97606960)

    simple but clean

    2 of 2 people found this review helpful:

  • 5/10 Brenda ( Mature couple) 

    from Dublin 10 , IE  on  February 3, 2008

    The bed was relatively comfortable, the room was kept warm which is good for the winter

    The room was far too small, and it was noisy

  • 6/10 Anonymous ( Solo business traveller) 

    on  February 2, 2008

    Room was quiet. Central location ... walking distance of main station.

    Accommodation fine. Cutlery at breakfast was dirty. Staff off-hand at reception on arrival.

  • 9/10 Anonymous ( Family with young children) 

    on  February 2, 2008

    value for money, simple but functional room

    floor / carpet was dirty, needed a good hoover and poss cleaning

  • 9/10 Anonymous ( Group of adult friends) 

    on  November 8, 2007

    Nat and clean hotel with friendly staff and a good supply of drinks and snacks at reception

    Shower separate location to toilet within room, step out of the shower into your room - seemed a little odd.

    1 of 1 people found this review helpful:

  • 7/10 Brendan ( Solo leisure traveller) 

    from Dublin , IE  on  October 14, 2007

    Cheap. UK£38 per room is not expensive. Clean.

    A no-frills establishment. No tea-making facilities in room, no remote-control for TV.

    2 of 2 people found this review helpful:

  • 6/10 Vivienne h ( Young couple) 

    from Lincoln , GB  on  January 27, 2008

    Only a 2 minute taxi fare from the centre costing no more than £5, good value for the price of the rooms.

    Staff seemed to be very confused by simple, what i would have imagined common for a hotel, questions and were not particularly helpful in undertanding what I actually meant. Only 1 plug and on the other side of the room to the mirror (!)

  • 9/10 Barry ( Solo business traveller) 

    from Bedford , GB  on  January 27, 2008

    "Great value for money, even the snacks downstairs are not artificially inflated as you would expect! I plan to use this place again when I return to Birmingham later in the year." (97935052)

    The price & the helpfulness of staff

    The only criticism I have is that I like to use a shower faucet that is not permanently attached to the wall for more thorough cleaning but not many places have this.

  • 8/10 Anonymous ( Mature couple) 

    on  October 27, 2007

    "Value for money. Very basic but clean facilities" (97202172)

    Price and cleanliness

    no tea making facilities

    1 of 1 people found this review helpful:

  • 6/10 Jayne ( Other) 

    from St peter port. guernsey , GB  on  October 1, 2007

    "The staff were pleasant but failed to enquire as to why our fire alarm went off 3 times one evening. The following morning a member of staff knocked on our door to ask if all was ok, as the fire alarm had gone off.....bit late for their concern i reckon! The bed was a big dissapointment. It was a thin foam mattress with a ripped cover on it...not very hygenic, as it had long strands of hair stuck on it. My patner and i made the best of our stay and enjoyed our time in Birmingham." (99822241)

    The room was unsuite.

    The bed!

    2 of 2 people found this review helpful:

  • 5/10 Shahedul ( Group of adult friends) 

    from London , GB  on  January 15, 2008

    nim

  • 7/10 Anonymous ( Young couple) 

    on  January 15, 2008

    "the hotel was alright for the price but i just liked to have a place in the room to make a hot drink when wanted then going down stairs, which cost more. Also had a trouble booking my room when i got to hotel due the info i had on my email was different to what was on hotel computer." (97942459)

    the price and hoe near it was to new street station

    that there were no where to make a cup of tea in room and the tv picture kept playing up..

  • 9/10 Keith ( Family with young children) 

    from Birmingham , GB  on  December 27, 2007

    "I feel you need to make it a lot clearer that this hotel has insufficient car parking available. I would use this hotel again but only travel by rail or taxi to it." (97710514)

    The convenience and friendliness of the staff and great value for money with sufficient amenities.

    The lack of adeqaute car parking was very poor.

  • 8/10 Anonymous ( Solo business traveller) 

    on  November 20, 2007

    "Initially there was no towel in my room but this was very quickly remedied." (97191705)

  • 10/10 Louise ( Solo business traveller) 

    from Midlothian , GB  on  November 14, 2007

    "All excellent, will be using this hotel again." (99730001)

    Nice location, clen, striaght forward.

  • 6/10 Lesley ( Group of adult friends) 

    from Northants , GB  on  October 29, 2007

    "I was disappointed to find the room had no basic facilities such as tea and coffee making equipment or hairdryer. The room also had little privacy - there was just a walk in shower, small toilet and the sink was located in the bedroom area, however the room was clean and sufficient for an overnight stay." (99951174)

    the price of the accommodation was very reasonable

    the lack of facilities

  • 5/10 Mark ( Solo business traveller) 

    from Plymouth , GB  on  October 5, 2007

    I could check in at anytime, although i had to wait about 5 minutes at the desk until i was seen by someone

    no phone in room or no remote for tv

  • 7/10 Clare ( Young couple) 

    from Glasgow , GB  on  October 1, 2007

    "Cheap hotel ideal for 1 night but I would not stay there any longer" (97370544)

    Good value for money

    Not enough car parking spaces The room was clean apart from the carpet which had not been cleaned properly, it was very dirty around the edges and there were a few screws lying about

  • 6/10 Paul ( Group of adult friends) 

    from Wigan , GB  on  September 29, 2007

    "Basic is the word but that was all we needed. I was shame about the issues of broke toliet and price change and paying elsewhere for parking" (97787968)

    The toliet did not I did not report it. The car park was full so had to pay to park in sister hotel. Booked on the internet at 35 pounds told it was 38 pound as price had increased

  • 8/10 Steve ( Solo leisure traveller) 

    from Stoke-on-trent , GB  on  July 23, 2007

    "The accommodation is basic but clean and rooms well presented and represent superb value for money. More so when two or three occupy the room." (97866131)

  • 9/10 Deepti ( Family with older children) 

    from London , GB  on  July 20, 2007

    it was very good value for money, excellent location.room size is good with adequate facilities for a short stay.

    the breakfast was a little disappointing for the amount charged, not a full english breakfast. the car park is very small and not large enough to accomodate all the guests.

  • 9/10 Peter ( Group of adult friends) 

    from North shields , GB  on  July 17, 2007

    "As a place to billet overnight it is incredible value, especially if 3 are sharing. The facilities are more than adequate for short stays. I would not want to stay longer than 2 consecutive nights, but for the price it is astounding value." (99100402)

    cheap

    slightly cramped

  • 7/10 Anonymous ( Solo leisure traveller) 

    on  July 16, 2007

    "Generally it was less than adequate, but for an overnight and at that price, it can't be beat, rooms are really small, TV is 16 (37cm), no remote. Free WiFi is available in the lobby, (for power users - all ports except http:80 are blocked :) Overall it was an ok stay, room ok, odd bed setup, one double bed and one single above it, clean." (97836344)

    enough room for me literally 3 minutes of walk to the very center of B'ham (Bullring and all other shopping places)

    I really don't know how 3 people can fit in there shower kind of weird, connected to the room

  • 5/10 Fraser ( Solo leisure traveller) 

    from Southampton , GB  on  July 11, 2007

    The exceedingly low price for a city centre hotel.

    I did not sleep well due to allergy to bedsheets, probably due to washing powder used to clean them. The check-in took far too long as the receptionist took a long time to find my name on the computer system.

  • 10/10 Thomas ( Group of adult friends) 

    from Colchester , GB  on  July 10, 2007

    "Everything was great and very simple. Fantastic value for money. Will definitely use again." (97437977)

    simple, clean and functional

  • 8/10 Anonymous ( Other) 

    on  July 9, 2007

    "exellent value for money" (99066691)

    cleanliness

  • 7/10 Anonymous ( Mature couple) 

    on  July 3, 2007

    CLEAN AND TIDY

    NO WARDROBES FAR TO CRAMPED

  • 6/10 Anonymous ( Solo business traveller) 

    on  December 9, 2007

    Basic but clean accommodation at a good price.

    Staff seemd under pressure and not well trained.

    0 of 1 people found this review helpful:

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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