Jurys Great Russell Street, London

16-22 Great Russell Street, London, WC1B 3NN
4

This 4-star luxury hotel has a superb location in the heart of central London, just 2 minutes’ walk from Tottenham Court Road Tube station and 5 minutes from Co... more

 

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9/10 Overall rating

Category Average Rating
9/10 Check-in process
8/10 Your room
9/10 Working order of facilities / equipment
9/10 Order and cleanliness of the hotel
9/10 Performance of staff
9/10 Overall experience
9/10 Overall value for money
  • 9/10 Anonymous ( Young couple) 

    on  April 22, 2008

    "pleasant" (97603572)

    excellent location

    waiting to check in

    7 of 7 people found this review helpful:

  • 9/10 Anonymous ( Solo business traveller) 

    on  July 16, 2008

    "Overall, this was a very positive experience. If they can hold prices down, or offer tempting deals, I will happily return. " (108083830)

    Impressive, spacious building in excellent central location near British Museum. Efficient and friendly staff. Comfortable room if a little old fashioned. The hot towel on arrival was a nice touch. Decent (though expensive) breakfast.

    Bathroom decor could do with upgrading. Like too many London hotels, it's fairly expensive if you are on a limited budget (and most of us are!)

    2 of 2 people found this review helpful:

  • 10/10 Jo ( Solo business traveller) 

    from Macclesfield , GB  on  June 13, 2008

    "Very good - definitely stay again" (99970593)

    Professional yet relaxed. Very nice room, comfy bed, good room facilities. Check out very quick. Loved the hot towel on arrival.

    None that I can think of.

    1 of 1 people found this review helpful:

  • 6/10 Martin ( Other) 

    from Cambridge , GB  on  June 1, 2008

    "Good apart from the above which will deter me from using this site again." (97237128)

    Good clean hotel in central London

    Only the check in was bad. My colleague arrived ahead of me only to find he could not check in as the reservation was not in the system. The reservation and pin number that was on the e-ticket was not accepptable and only the original print was enough to convince the front desk that we had a reservation. It was only as a secondary measure that I brought this with me as your system led me to believe that the booking number and pin was sufficient. My colleauge had to wait an hour for me to arrive and this was at 11pm when we had a busy day both behind and ahead of us. For the above reason I will not use this service again. It's simply not acceptable.

    1 of 1 people found this review helpful:

  • 10/10 Anonymous ( Same sex couple) 

    on  September 30, 2008

    "excellent" (107224857)

    excellent room and service.very clean.

  • 10/10 Anonymous ( Mature couple) 

    on  September 3, 2008

    Perfect location - at the very heart of the west end.

  • 7/10 Anonymous ( Mature couple) 

    on  August 20, 2008

    Good location in Central London.

    One very bad point - a taxi arranged via Reception staff charged my daughter £15 for a short trip to Faringdon. The same trip in a London Cab taken by myself cost £7.00 the next morning. Rip off wouldn't you say!!!! I did mention this to Reception on check-out and must say the taxi booked by them to take me to the Railway Station was not overcharged.

  • 8/10 Dudley ( Mature couple) 

    from Cambs , GB  on  August 19, 2008

    "very pleasant will come again" (107239907)

  • 9/10 Lucy ( Young couple) 

    from Hertford , GB  on  July 22, 2008

    Excellent location, traditional feel, friendly staff

  • 10/10 Iain ( Mature couple) 

    from Hemel hempstead , GB  on  July 21, 2008

    "a very nice hotel, friendly and helpfull. no problems with checking in or out and a very comfortable stay had by all." (108061856)

    none

  • 8/10 Peter ( Mature couple) 

    from Southampton , GB  on  July 15, 2008

    "exactly what we wanted" (108009686)

    Very convenient

    Room was small

  • 10/10 Robert ( Mature couple) 

    from Sheffield , GB  on  June 24, 2008

    "Fantastic - would like to stay for longer next time - internet rate was an excellent deal and would recommend the hotel without reservation. (No meals taken)" (108003176)

    As above - very professional service, excellent accommodation and attention to detail. Staff were a credit to the hotel. Beautiful interior - we would very happily stay again! Loved it!

  • 8/10 Anonymous ( Solo leisure traveller) 

    on  July 8, 2008

    "bonne" (108004820)

    excellent rapport qualité/prix

    révéillé à 9.00 si la pancarte "do not disturb" n'est pas installée

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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